Account & Data Deletion
Kivaro Weddings is operated by Kivaro Studios, a sole-trader business based in Western Australia, Australia. Signed-in users can delete their account using the account settings. This process removes the account and associated owned-wedding information and images from the live service when the required checks are satisfied. Historical backups and certain provider records may remain for a limited period or where retention is legally required.
How to delete your account
Sign in and open Account & Sharing → Delete my account. Read the warning, enter both requested confirmation phrases and verify your password. Wait for the server to confirm the deletion. If you cannot sign in or use a sign-in method that prevents password verification, contact studioskivaro@gmail.com. Never email passwords or invitation tokens.
When deletion may be blocked
If a wedding you own has collaborators or pending invitations, the service blocks deletion until you remove those collaborators or revoke the outstanding invitations. This helps prevent accidental disruption to shared plans. Contact support if you cannot complete these steps.
What is deleted
After successful confirmation, your account and the wedding records you own are removed from the live service, including associated planning information, invitations, RSVP records and images linked to the deleted account or owned wedding. Images and information associated with weddings owned by other users may remain with those weddings. Copies may persist in historical backups, logs or other records subject to applicable retention requirements.
Backups and retained information
The operator-managed database backup process is currently configured to keep the four most recent successful weekly encrypted backups. Deleted records may remain in historical backups until those copies rotate out. Separate recovery-test copies, provider backups, security logs or legally retained records may follow different retention practices. Backups are retained for recovery, not ordinary use. Retention for those records depends on the provider and applicable requirements; contact us about a specific deletion request.
Other privacy requests
To ask for access to, correction of or deletion of personal information, or to raise a question about guest RSVP information, email studioskivaro@gmail.com. We may need to verify your identity and consider the rights of wedding owners, guests or collaborators.
Before you delete
Export or save any wedding information you want to keep. Account deletion may be irreversible. If deletion fails, do not assume your data has been removed; contact support for help.